Returns and Refunds Policy

At Opera Deal, we want to ensure that our customers are satisfied with their purchases. We understand that there may be situations where a customer needs to return a product or request a refund. This Returns and Refunds Policy outlines our process for handling such situations.

Returns:

If you receive a product that is damaged or not as described, you may request a return within 7 days of receiving the item. To request a return, please contact our customer support team with your order number and a description of the issue. We will provide you with instructions for returning the item to us.

Once we receive the returned item, we will inspect it to ensure that it is in the same condition as when it was shipped to you. If we determine that the product has been used or damaged due to your fault, we reserve the right to reject the return. If the return is approved, we will process a refund for the purchase price of the item, including shipping costs.

Refunds:

If you are not satisfied with your purchase and wish to request a refund, you may do so within 7 days of receiving the item. To request a refund, please contact our customer support team with your order number and a reason for the refund request. We will review your request and provide you with instructions for returning the item to us if approved.

Once we receive the returned item, we will inspect it to ensure that it is in the same condition as when it was shipped to you. If we determine that the product has been used or damaged due to your fault, we reserve the right to reject the refund request. If the refund is approved, we will process a refund for the purchase price of the item, minus any shipping costs.

Please note that refunds may take up to 10 business days to process.

We are committed to providing our customers with high-quality products and excellent customer service. If you have any questions or concerns about our Returns and Refunds Policy, please contact our customer support team.